Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with ToddHaus. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand our order processing and delivery procedures.

Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are not processed, packed, or shipped on Sundays or public holidays.

  • During peak seasons, promotional events, or high order volumes, processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation along with tracking details, where applicable.

Shipping Coverage

ToddHaus currently ships across India through trusted courier and logistics partners.

Delivery availability may vary depending on the serviceability of your location.

Estimated Delivery Time

Estimated delivery timelines are as follows:

  • Metro Cities: 3–7 business days

  • Tier 2 & Tier 3 Cities: 4–10 business days

  • Remote Locations: 5–14 business days

These timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, festivals, natural calamities, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

ToddHaus reserves the right to modify shipping charges at any time without prior notice.

Order Tracking

Once your order has been dispatched, tracking information will be shared via email, SMS, or WhatsApp (where applicable).

Customers can use the tracking details provided to monitor shipment progress.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including:

  • Full name

  • Complete delivery address

  • Contact number

  • PIN code

ToddHaus shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete information provided by the customer.

Delivery Delays

While we strive to deliver all orders within the estimated timelines, delays may occasionally occur due to:

  • Courier partner issues

  • Adverse weather conditions

  • Public holidays and festivals

  • Natural disasters

  • Government restrictions

  • Unexpected logistical disruptions

ToddHaus shall not be liable for delays caused by third-party courier services or circumstances beyond our reasonable control.

Delivery Attempts

Our courier partners may make multiple delivery attempts before returning a package to us.

Customers are requested to ensure availability at the delivery address and remain reachable on the contact number provided during checkout.

Refused or Undeliverable Shipments

If an order is refused, remains unclaimed, or cannot be delivered due to incorrect customer information, ToddHaus reserves the right to cancel the order and deduct any applicable shipping or handling charges from any eligible refund.

Damaged Packages

If the outer package appears visibly damaged, tampered with, or opened at the time of delivery, customers are advised to:

  • Refuse acceptance of the package whenever possible.

  • Take clear photographs of the package.

  • Contact us immediately at toddhaus.in@gmail.com.

For claims regarding damaged, defective, missing, or incorrect products, an unboxing video may be required for verification.

Order Status & Support

For questions regarding shipping, delivery, or order status, please contact us:

Email: toddhaus.in@gmail.com
Website: www.toddhaus.in

Policy Updates

ToddHaus reserves the right to update, modify, or revise this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon publication on this website.

By placing an order with ToddHaus, you acknowledge that you have read, understood, and agreed to this Shipping Policy.