Shipping policy

Shipping Policy

At Toddhaus, we understand how exciting it is to receive something special for your little one. We work hard to process and deliver every order safely and as quickly as possible.

🚚 Shipping Charges

We offer shipping across India with simple and transparent shipping charges:

Prepaid Orders: A nominal shipping charge may applies depending on the order value.
Cash on Delivery (COD) Orders: A shipping charge of ₹70 applies.

The applicable shipping charge will be displayed at checkout before you complete your order.

📦 Order Processing

Once your order is placed, our team begins processing it.

Our processing includes:

Order verification
Product quality check
Careful packing
Dispatch preparation

Orders are generally dispatched from our fulfilment centre within 24 hours of being placed.

Orders placed on Sundays or public holidays may be processed on the next working day.

🚛 Delivery Time

Once your order has been dispatched, delivery usually takes:

2–5 business days

Delivery timelines may vary depending on your location, courier availability and other circumstances.

Remote and certain serviceable locations may require additional delivery time.

📍 Order Tracking

Once your order has been dispatched, you will receive the relevant shipping and tracking information through the contact details provided while placing your order.

You can use the tracking information to follow the progress of your shipment.

⏳ Delays in Delivery

While we aim to deliver your order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:

Courier or logistics delays
Weather conditions
Public holidays
Natural events
Operational disruptions
Incorrect or incomplete delivery information
Remote delivery locations

In such cases, we appreciate your patience while our courier partners work to complete the delivery.

🏠 Incorrect or Incomplete Address

Please ensure that your name, mobile number and complete delivery address are entered correctly while placing your order.

Toddhaus will not be responsible for delays or failed deliveries resulting from incorrect, incomplete or inaccurate address details provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible.