Refund policy

Return & Refund Policy

Last Updated: June 2026

At ToddHaus, we take great care in ensuring that every product is thoroughly inspected, carefully packed, and securely shipped before dispatch. Customer satisfaction is important to us, and we strive to deliver products that meet our quality standards.

No Returns or Exchanges

ToddHaus follows a strict No Return and No Exchange Policy.

All products undergo quality checks before being packed and shipped. Therefore, we do not accept returns or exchanges once an order has been delivered.

Customers are advised to carefully review product descriptions, specifications, sizing information, and images before placing an order.

Damaged, Defective, or Incorrect Product

If you receive:

A damaged product,
A defective product, or
A product different from what was ordered,

please contact us within 24 hours of delivery at toddhaus.in@gmail.com with:

Order Number
Clear photographs of the product
Photographs of the outer packaging
A brief description of the issue

Claims submitted after 24 hours of delivery may not be considered.

Upon verification, ToddHaus may, at its sole discretion, offer a replacement of the same product or issue store credit. Refunds will not be provided in such cases unless a replacement is unavailable.

Order Cancellation

Orders may be cancelled only before they have been processed or dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

Refund Policy

As ToddHaus does not accept returns or exchanges, refunds are generally not applicable after successful delivery of an order.

Refunds may only be issued in the following situations:

Order cancelled before dispatch
Product unavailable after order confirmation
Duplicate payment made for the same order
Other exceptional circumstances approved by ToddHaus

Approved refunds will be processed to the original payment method within 7–10 business days.

Product Appearance & Color Variation

We make every effort to display product colors and images accurately. However, actual colors may vary slightly due to screen settings, lighting conditions, and photography.

Such minor variations shall not be considered defects and will not qualify for replacement, return, or refund.

Shipping Address Responsibility

Customers are responsible for providing accurate shipping and contact information at the time of placing the order.

ToddHaus shall not be responsible for delays, failed deliveries, or additional shipping charges arising from incorrect or incomplete information provided by the customer.